Smarts
Practical advice and expert insights on trends, technology, and industry-specific process innovation solutions.
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The Evolution of Intelligent Customer Journeys
As AI technology advances, we see an unprecedented opportunity to redefine both customer and employee experiences.
Trends to Watch in 2025-AI Powered Process Innovation
Gain key knowledge on AI and how it can help revolutionize your business processes this year.
Catching Lightning: How AI Transforms Operations to Deliver Tangible Impact
Move beyond AI excitement into informed, strategic, sustainable AI implementation with ImageSource's...
AI-Enhanced CXA: A New Era in Customer Engagement
AI-enhanced CXA leverages organizational content, customer data, and tailored applications to improv...
Taking Control of Organizational Data with AI: A Pathway to Insight
Learn how to wrangle structured and unstructured data into the unified ecosystems that elevate organ...
Data Literacy for Efficiency, Productivity, and Profitability
Discover the five foundational factors that data-driven organizations lean on to hone data literacy.
Accelerate Transcript Processing with ILINX AI
Process transcripts faster and more accurately with ILINX AI. Achieve faster determinations, more ea...
The Rise of Low-Code/No-Code: Application Innovation for All
Low-Code/No-Code tools empower non-developers to create applications, lower costs, and accelerate ti...
How Leaders Can Get the Most out of Process Innovation
Discover how process innovation turns real-world experience and problem-solving into an ongoing prac...
Fix it Before it’s Broken: Positioning Your Organization for Continuous Evolution
Future-proof your systems before they break with flexible, adaptable, and iterative technology syste...
Mergers and Acquisitions: A Blueprint for Technology Unification
A four-point plan for tech unification during mergers and acquisitions, helping leaders integrate le...