Have you ever tried to apply for a service or engage in a process that forced you to go to multiple systems and interact with different platforms to complete an application for services? For example, have you had to fill out a form on one screen, upload documents on another, go to another screen to
While working from home, we are still likely being cautious about what data we email or share with others in and outside of our organization. However, do you give much thought to your screen’s visible information to the people around you or remotely interacting with you?
Technology projects tend to focus on a specific problem or narrow scope. There’s typically a failure or compliance issue that has some urgency. Due to time, budget, leadership support, and any other constraints, we put blinders on. We don’t take a bit more time considering the future needs to evaluate possible solutions for our current