Smarts
Practical advice and expert insights on trends, technology, and industry-specific process innovation solutions.
Blogs 
The Evolution of Intelligent Customer Journeys
As AI technology advances, we see an unprecedented opportunity to redefine both customer and employee experiences.
Trends to Watch in 2025-AI Powered Process Innovation
Gain key knowledge on AI and how it can help revolutionize your business processes this year.
Catching Lightning: How AI Transforms Operations to Deliver Tangible Impact
Move beyond AI excitement into informed, strategic, sustainable AI implementation with ImageSource's best practices and lessons learned.
AI-Enhanced CXA: A New Era in Customer Engagement
AI-enhanced CXA leverages organizational content, customer data, and tailored applications to improve touchpoints and boost satisfaction.
Innovations 
Innovations: Supercharging Contract Analytics with ILINX AI
ILINX AI works with high-dimensional textual and table data to generate insights, summaries, and actionable analytics in record time.
Innovations: Mutually-Beneficial Customer Experience Automation (CXA)
CXA is a win-win for customers and organizations
Innovations: Containing Content Sprawl with AI
Preview the ILINX AI sprawl solution that finds files across systems and repositories, classifies information, and flags unusual content.
Innovations: Automating Processes with ILINX Generative AI
Discover how ILINX AI works with data at rest or in motion to predict events within a workflow, provide summaries, and more.
Videos 
The AI Empowerment Blueprint
Build the foundation for a successful AI project with ImageSource's six-step AI Empowerment methodology.
Process Innovation in 90 Seconds
Find out why most content and workflow automation solutions fail, and what it takes in software, solutions, and services to deliver real process innov...
Modernizing Public Assistance Service Delivery in Alaska
ILINX eases the application burden on Alaskans seeking SNAP benefits while routing captured data through the Department of Public Assistance's process...
ILINX Engage – Experience What Matters
ILINX Engage unites applications and workflows in one intuitive, role-based experience to help customers and organizations achieve more.
Webinars 
Building Blocks of Success: Your AI Empowerment Blueprint: Part II
Assessing, scaling, and deploying your proof of concept
Three Imperatives for Excellent Public Service Delivery
Modernizing Public Service: AI-Enabled Solutions for Faster, Smarter Government.
Building Blocks of Success: Your AI Empowerment Blueprint: Part I
A great place to start when getting your AI initiatives off the ground.
5 Predictions 2025: A Platform Approach to AI Adoption
Discover how a platform-based approach is crucial for successfully scaling AI initiatives.
READY TO MOVE FORWARD?