ImageSource Inc. - Process Innovation Made Easy

Modernizing Public Assistance Service Delivery in Alaska

ILINX eases the application burden on Alaskans seeking SNAP benefits while routing captured data through the Department of Public Assistance’s processes and into systems of record.

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Delight Internal and External Users with 360° Role-Based Experiences

ILINX doesn’t just make process innovation easy, it makes user experiences more intuitive, accessible, and personal. Leverage intelligent process automation to unify data, streamline workflows, and enrich digital experiences in ways that improve transaction metrics while enhancing each human touch.

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Inject Al Anytime, Anywhere into Your Intelligent Workflow

Discover what’s possible when you introduce artificial intelligence into your organization’s data, systems, and applications. ILINX Al delivers valuable insights about tasks, patterns, and exceptions to guide decision-making, generate reports, improve efficiencies, and drive critical business processes.

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Transform Mailroom Operations into Hubs of Automated Efficiency

The ILINX platform secures mail at intake and shortens cycles with Al-powered workflows and intelligent routing. Eliminate the manual burden while instantly processing mailed data to initiate clams and speed case resolution times. Meet regulated SLAs and focus your human-in-the-loop resources on the customer touches that matter.

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Using mailroom automation distribute $700 million to all Alaskans.

Helping the Washington State deliver benefits to over 2 Million people per year.

Using process innovation to help California Superior Courts manage over 100,000 cases per year.

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ILINX Cloud enables 2.8 Million in-home patient interactions each year.

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Helping the Quinault Indian Nation deliver services to over 3,000 members using low-code applications.

Enabling consumer credit reporting bureau to resolve 10.9 Million disputes per year with mailroom automation

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Process innovation in action

Check out our customer success stories to learn how ILINX helps organizations gain agility, strengthen security, empower users, and deliver better digital experiences.

City of Redmond secures police files with ILINX SaaS

A Washington municipal Police department builds its new criminal justice records system on ILINX Software as a Service.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Experian pivots quickly to protect personal information

Experian relies on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.

Quinault Indian Nation

ILINX Engage enhances Quinault Indian Nation member services

The Quinault Indian Nation leverages the capabilities of ILINX Engage to create a services one-stop.

WSDOT moves forward with ILINX

When a major state agency needs a modern data and workflow solution, it chooses ILINX for its flexibility, reliability, and functionality.

Quinault Indian Nation

Quinault Indian Nation builds COVID response with ILINX

The Quinault Indian Nation responds to COVID-19 with an ILINX solution configured to schedule testing, track results, and share data with other health agencies.

ECMecosystem guides Costco tech plan

Costco turns to ImageSource professional services to craft a technology-needs analysis and roadmap backed by trademarked ECMecosystem methodology.

Suzuki overhauls dealer support process

An automotive manufacturer improves its relationship with dealers by implementing ILINX automation to facilitate accounts processing and reports.

State of Alaska Div. of Public Assistance

Alaska modernizes SNAP applications with ILINX innovation

Alaska accelerates SNAP benefits applications and processing with ILINX eForms and Capture and Intelligent Workflow.

Global FinTech Company

FinTech makes quick work of disputes with ILINX AI

A FinTech improves disputes handling with AI and gets an anti-fraud enhancement in the process.

City of Redmond secures police files with ILINX SaaS

A Washington municipal Police department builds its new criminal justice records system on ILINX Software as a Service.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Experian pivots quickly to protect personal information

Experian relies on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.

Quinault Indian Nation