Smarts
Practical advice and expert insights on trends, technology, and industry-specific process innovation solutions.
Blogs 
AI-Enhanced CXA: A New Era in Customer Engagement
AI-enhanced CXA leverages organizational content, customer data, and tailored applications to improve touchpoints and boost satisfaction.
Taking Control of Organizational Data with AI: A Pathway to Insight
Learn how to wrangle structured and unstructured data into the unified ecosystems that elevate organizational AI outcomes.
Data Literacy for Efficiency, Productivity, and Profitability
Discover the five foundational factors that data-driven organizations lean on to hone data literacy.
Accelerate Transcript Processing with ILINX AI
Process transcripts faster and more accurately with ILINX AI. Achieve faster determinations, more early acceptances, and higher student yields.
Innovations 
Innovations: Supercharging Contract Analytics with ILINX AI
ILINX AI works with high-dimensional textual and table data to generate insights, summaries, and actionable analytics in record time.
Innovations: Mutually-Beneficial Customer Experience Automation (CXA)
CXA is a win-win for customers and organizations
Innovations: Containing Content Sprawl with AI
Preview the ILINX AI sprawl solution that finds files across systems and repositories, classifies information, and flags unusual content.
Innovations: Automating Processes with ILINX Generative AI
Discover how ILINX AI works with data at rest or in motion to predict events within a workflow, provide summaries, and more.
Videos 
Process Innovation in 90 Seconds
Find out why most content and workflow automation solutions fail, and what it takes in software, solutions, and services to deliver real process innov...
Modernizing Public Assistance Service Delivery in Alaska
ILINX eases the application burden on Alaskans seeking SNAP benefits while routing captured data through the Department of Public Assistance's process...
ILINX Engage – Experience What Matters
ILINX Engage unites applications and workflows in one intuitive, role-based experience to help customers and organizations achieve more.
Process Innovation in Action: Alaska Pioneer Homes
ILINX eForms make it easy for Alaska elders to apply for immediate or future housing in the state's Alaska Pioneer Homes. Heidi Hamilton, Division Dir...
Webinars 
AI in Action: Where, How, and Why Now?
Explore real-world, current use cases for AI applications that revolutionize organizational operations.
Mastering Your AI Initiatives: A Checklist for Success, Part II
Learn about AI risk management, calculating ROI, and building a project roadmap in part II of our tour through ImageSource's AI Checklist.
Mastering Your AI Initiatives: A Checklist for Success, Part I
Join us for a walk through the first half of our AI Checklist, a valuable guide for defining key objectives and laying the groundwork for AI implement...
Data Literacy: Fast Track to Fluency
Learn how to develop the data priorities, development programs, and progress metrics to achieve real data fluency.
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