Smarts
Practical advice and expert insights on trends, technology, and industry-specific process innovation solutions.
Building on Best Practices to Limit Risk in AI Systems
Learn how to leverage established frameworks, best practices, and ground truth data to limit the ris...
Washington State Senate Bill 5290 -Get Your Agency to Compliance with Digital Experience Automation
Find out how ILINX helps local governments manage permit application intake, status tracking, and co...
Revolutionizing Mailrooms with AI
AI unlocks a new frontier in digital mailroom technology, integrating at point of capture to initiat...
Unified Experiences: The Core of Digital Government
The future of citizen services lies in highly-accessible digital experiences that improve convenienc...
Transforming Customer Experiences with eForms
Read about the six advantages of eForms over paper and PDFs.
ILINX 9.5: A Leap into the Future of Process Innovation
Cloud-based, low/no-code ILINX 9.5 offers new pre-built features that make it easier to streamline p...
ILINX Innovation Makes Practical AI a Reality
The ILINX process improvement platform puts practical AI within reach today, positioning you to easi...
Unlocking Success: Ensuring Effective Partnerships in Technology Initiatives
Best practices for project success, adoption, and ROI.
Escaping Technical Debt with Agile Methodology
Discover how Agile project management methodology limits technical debt while paving the way for str...
Five Ways Process Innovation Improves Tribal Nations' Use of Federal Funds
Automation enables Tribes to use funding more effectively with better reporting.