ImageSource Managed Services

Unparalleled Expertise, Efficiency and Value for ECM Solutions

Delegate portions of IT operations to ImageSource. ImageSource Managed Services provides expertise, productivity, flexibility and predictable spend. Provide your name and email address for more information.

Our Unique Experience and Process

We deliver a proactive maintenance as a customized on-demand program that includes technical support, system updates, software upgrades, application training and hardware maintenance for Enterprise Content Management (ECM) systems

Our decades of hands-on experience provide up-to-date maintenance and optimization of investments made in ECM solutions. Our program provides a fixed price and  schedule for predictable budgeting and the liberation of your IT resources to higher-value responsibilities.

Benefits and Features

​System Maintenance: Security Compliance

  • Upgrades​
  • Hotfixes and patches
  • Scheduled maintenance
  • Unscheduled incident response and break fixes
  • Scanner support

On-Shore Support

  • Tier 2 support
  • End-user support
  • Remote and onsite training
  • Technical workshops
  • Unlimited access to Computer Based Training (CBT) courses

Visibility and Proactive Monitoring

  • Workflows and business processes
  • Transaction metrics and auditing
  • Error monitoring
  • Optimization and automation recommendations

Our Customers Matter

ImageSource had the experience and technical expertise to bail us out of the mess we were in. They quickly provided a detailed plan to complete the integration of IPM, and delivered — BIG TIME! Their ILINX technology provided a rock solid solution.

— Gary Sparr, IT Systems Service Manager

We have received over 75,000 electronically submitted documents that in the past required two copies — one printed and one faxed. Removing the paper and printing cost alone has saved us over $22,000 in just the first six months in production.

— Stacy Hall, Product Management Office

ImageSource is a leader in ECM integration and the manufacturer of ILINX software

ImageSource is a recognized leader in consulting, strategic analysis and rapid application deployment of Enterprise Content Management (ECM) solutions. Founded in 1994, ImageSource is a privately held corporation headquartered in Olympia, WA. We currently provide business process automation for organizations ranging from SMBs to Fortune 500.

© 2020 ImageSource®  | ILINX®