The Truth about 99% Accuracy

Every day when I come into the office I’m greeted with a poster from an old ECM conference that reads, “If 99.9% is good enough, then…” and it proceeds to rattle off staggeringly large consequences of inaccuracy ranging from incorrect medication dosages to parents receiving the wrong newborn child. Even with that perspective, variations of […]

Process Efficiency for TribalNet

We are excited to attend TribalNet starting Tuesday, November 12th. Our experience working with organizations of sizes and types has taught us the hallmarks of successful projects and those tell-tale signs that automation is necessary and underutilized in most business processes. Taking a look at a few larger Indian tribe websites, or a quick google search for […]

Automate and Accelerate

Deciding to replace a document on a website with an electronic form is as simple as collecting or capturing the customer information in a user-friendly format. Most of us have personal data saved in our browser, making it a few clicks away from completion. If your customer has already found the web page relating to […]

Are PDFs or online files costing you money?

A quick search of state and county websites for PDFs often returns a wealth of results. Anything from DMV forms, to records requests and background checks, are available. It seems reasonable that one would use the form to communicate with the state or local organization. It may appear to be an automated process because it’s […]

Migrating Content-Our experience and our best practices

ImageSource has worked with countless customer partners over the years to migrate data and we have developed a map with known roadblocks, detours and great short cuts to get to your data to its destination intact. Understand your current system customizations. Over years of use, most organizations optimize/tweak/work around the abilities of a repository or […]

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