Consulting & Analysis  Integration    |   Conversion   |   Software Assurance   |  Tech Support   |   Product Training 

End-to-end services to ensure successful projects

Highly Qualified Teams

From certification to experience, we offer unmatched expertise

Unbeatable Professional Services

Our proven methodology executed by industry experts has been the pivotal factor in the success of the hundreds of projects we've implemented.Depending on the scope and complexity, your team may include:

  • Project managers
  • Systems engineers
  • Software developers
  • Business analysts
  • Training specialists

 100% AIIM CIP Certified

To provide the best outcome for your project, every one of our Professional Services resources are AIIM CIP (Certified Information Professional) certified.

100% AIIM CIP Certified
Certified Information Professional

PMP Certified Project Managers

100% of our Project Managers have undergone a rigorous education and qualification process through the Project Management Institute (PMI) and are officially PMP certified.

PMP Certified Project Managers

Consulting & Analysis

On-site Analysis  |  Enterprise Business Process Design  |  IT System Design

Whether you're exploring ECM technology for the first time, looking to revamp an existing system or requiring integration of various ECM technologies, ImageSource can help you lower your costs, ensure quicker time to delivery and determine an ideal combination of technology to solve your business problem.

ImageSource ECM ECOSYSTEM Consulting and Planning

Your Tactical ECM Roadmap

The five pillars of an ECMEcosystem engagement will build a methodical business case for the selection and justification of projects/technology to move your ECM strategy forward with confidence.

  1. Understand the business problem/challenge
  2. Identify gaps and opportunities for improvement
  3. Provide a business vision
  4. Define technology requirements
  5. Define the business value

​"We needed an expert integrator to marry the needs and requirements at Superior Court of California, County of Fresno with ECM technology, and we found it in ImageSource. They partnered with us to successfully develop the solution, mitigate risks, resolve issues, provide training and ensure timely delivery."

Brian Cotta, Superior Court of California, County of Fresno: Director of Court Technology

System Design, Integration & Deployment

We complete projects on time and on budget

The specialized and highly certified integration teams at ImageSource apply tested and innovative methodologies to ensure successful deployment of your ECM projects.

System design, development & deployment

Our Industry leading systems engineer (SE) and software developers work with your Project Team to deploy all hardware and software configurations, as defined in designed.
As each major segment of the system is completed, system engineers thoroughly test all aspects of the design so that functional unit testing by user groups is accomplished with minimal impact. Together with your internal project manager and key stakeholders, the ImageSource project team tests all functions according to defined test case scenarios and criteria.

Proactive process for rapid support

At the conclusion of a project, our team delivers a detailed system summary document to you. IT and user management staff are trained on protocol used for submitting support requests.
Internally, the system summary is used as a guide, allowing our Project team to provide thorough information to help desk staff regarding details of the solutions implemented. This ensures a smooth transition within ImageSource, enabling us to provide the most accurate and efficient support possible through after hours support options, online submissions and detailed call tracking.

ImageSouce is filled with highly certified integrator's to ensure successful deployment of your ECM projects

Software Assurance & Tech Support

Get the most out of your technology investment throughout its lifespan

Protect your investment. From software assurance to maintenance to responsive support, you can be assured that an expert representative will provide express service to help maximize and protect your technology and keep your business process working without missing a beat.

  • tech support
  • software assurance
  • Software & Hardware we support

Software

Hardware

  • ABBYY
  • Autonomy / Cardiff
  • EMC Legato
  • DataCap
  • ILINX
  • IBM FileNet
  • Karora
  • Kofax Capture
  • Kofax KTM
  • Optika Acorde 
  • Oracle IPM/BPM
  • Oracle Document Capture
  • Canon
  • Epson
  • Panasonic
  • Kodak

Product Training

Customized training for all the technology we provide

Customized training for all the technology we provide

ImageSource provides completely flexible training programs, designed to meet the unique needs of any group within an organization. We create customized training programs for Developers, Trainers, System Administrators, and end users, with emphasis on specific job-related functions.

We currently provide training for:

  • ILINX ECM Suite
  • Oracle ECM 10g
  • Oracle WebCenter Content 11g
  • IBM FileNet P8
  • Kofax Capture
  • Kofax KTM
  • Cardiff Liquid Office

Conversion Services

Gain control of your document inventory

ImageSource conversion services utilize strict internal processes to ensure quality at every stage, making us the provider of choice for organizations with a need for document accountability and security.

Significant labor/storage cost reduction

Eliminate unnecessary labor and storage costs by converting your documents to an electronic format. A more compliant inventory allows you to make better retention, disposition and space management decisions.

Save time and improve productivity

Reduce workload by eliminating paper-intensive manual processes. Documents are immediately accessible in a matter of clicks.

Improved accuracy of searchability

Reduce human error due to improper misfiling. Detailed keywords and index values provide accurate search results.

ImageSource will never outsource

All conversion takes place in our facility, ensuring confidentiality and premium quality. Once documents are indexed and stored they can be easily retrieved and delivered upon request.

Secure with controlled access

Rest assured knowing all your important documents are stored in-house with the highest levels of protection. We maintain HIPPA compliant standards and enforce employee background checks depending on the projects.

Technology Partners

ILINX ECM Technologies
Kofax ECM Integrator
Fujitsu Premium Partner
Kodak Platinum Partner
Mekel Technology Premium Partners
IDEAL.com Technology partners

ImageSource is a leader in ECM integration and the manufacturer of ILINX software

ImageSource is a recognized leader in consulting, strategic analysis and rapid application deployment of Enterprise Content Management (ECM) solutions. Founded in 1994, ImageSource is a privately held corporation headquartered in Olympia, WA. We currently provide business process automation for organizations ranging from SMBs to Fortune 500.