ImageSource Blog

April 14, 2021

Have you ever tried to apply for a service or engage in a process that forced you to go to multiple systems and interact with different platforms to complete an application for services? For example, have you had to fill out a form on one screen, upload documents on another, go to another screen to

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January 8, 2021

Technology projects tend to focus on a specific problem or narrow scope. There’s typically a failure or compliance issue that has some urgency. Due to time, budget, leadership support, and any other constraints, we put blinders on. We don’t take a bit more time considering the future needs to evaluate possible solutions for our current

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May 5, 2020

Document Scanning Best Practices Content Management Systems are one of the most useful resources companies have available to keep their managers, staff, and customers informed. Managing those files effectively is an ongoing challenge, but a well-planned, best practices implementation makes it significantly easier. Most Content Management Systems start with Scanning as the starting point in

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December 2, 2019

Every day when I come into the office I’m greeted with a poster from an old ECM conference that reads, “If 99.9% is good enough, then…” and it proceeds to rattle off staggeringly large consequences of inaccuracy ranging from incorrect medication dosages to parents receiving the wrong newborn child. Even with that perspective, variations of

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October 29, 2019

We are excited to attend TribalNet starting Tuesday, November 12th. Our experience working with organizations of sizes and types has taught us the hallmarks of successful projects and those tell-tale signs that automation is necessary and underutilized in most business processes. Taking a look at a few larger Indian tribe websites, or a quick google search for

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October 22, 2019

Deciding to replace a document on a website with an electronic form is as simple as collecting or capturing the customer information in a user-friendly format. Most of us have personal data saved in our browser, making it a few clicks away from completion. If your customer has already found the web page relating to

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October 15, 2019

A quick search of state and county websites for PDFs often returns a wealth of results. Anything from DMV forms, to records requests and background checks, are available. It seems reasonable that one would use the form to communicate with the state or local organization. It may appear to be an automated process because it’s

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