Career Opportunities

We're always looking for innovative, intelligent, and  talented individuals to join our team. ImageSource has career opportunities in all levels of our company for those looking for professional and personal growth.


Support Engineer

General Description

The qualified candidate will provide on-site service and support as well as in-house technical support on the telephone.
Responsibilities Include: Answer, evaluate, and prioritize requests for assistance from users experiencing problems with hardware, software, networking, and other computer related technologies. Set up and install new desktop and laptop equipment according to our standards. Research technical problems and consult with appropriate technical or service personnel for follow-up Reconfigure and prepare retired PCs for disposal Document & update installation, configuration, and deployment & maintenance procedures. Participate in special projects as assigned by Management to improve the company's and our client’s IT infrastructure.
Project Methodology: ImageSource has developed a standardized Project Methodology for the design, implementation and rollout of projects for our customers. The Support Engineer is required to understand, support and participate in this project methodology.


Supported Hardware & Software

Kofax, Fujitsu, Bell and Howell, HP, Kodak, ILINX, Oracle, EMC, IBM

Qualifications

Bachelors of Science/Associates Degree in a related engineering field is preferred. Prior success as a support technician is preferred but not necessary. Knowledge of Data bases such as SQL and Oracle. Technical depth in one or more engineering disciplines - Proven ability to drive resolution of challenging problems and deliver timely and effective design solutions and resolutions to issues - Excellent communication and interpersonal skills – Certifications a plus: Microsoft Certified System Developer (MCSD), Certified Document Imaging Architect (CDIA+)

Complimentary Technologies

Microsoft SQL, Microsoft Office, Microsoft XP/7/8 Operating Systems, Microsoft Server 2003/2008/2012, Microsoft Exchange 2010, Microsoft .NET

Manditory Certifications

Certification deadlines will be reviewed during the first week and dates will be determined by a manager.

  • Network Essentials (To be obtained by date determined by manager)
  • Microsoft SQL Server 2008 (To be obtained by date determined by manager)
  • Oracle ECM 11g (To be obtained by date determined by manager)
  • Oracle BPM 11g (To be obtained by date determined by manager)

We may add and revise as necessary if employee is exceeding what has been set forth.
All applicants applying for U.S. job openings must be authorized to work in the United States.

Send resumes to ImageSource, Inc., 612 5th Avenue SW, Olympia, WA 98501, Attn. HR, or online at career@imagesourceinc.com


Quality Assurance (QA) Test Engineer

General Description

ImageSource is looking for a Software Quality Assurance Tester to join our growing QA team. Candidates for this position must possess an inherent curiosity, critical thinking skills, and must genuinely enjoy ‘breaking things’. This QA position will focus primarily on developing and executing manual test cases for our web and mobile enterprise content management suite. At times, the execution of these tests may require writing and/or running lightweight programs to simulate real-world scenarios. Eventually, some of these tests will evolve into automation tests. If you are a self-motivated, out-of-the-box, methodical thinker, and if you enjoy seeing your work strengthen the quality of software products used by thousands of people every day, we would like to hear from you.


Duties and Responsibilities

  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate testing activities
  • Identify, record, thoroughly document, and track bugs
  • Perform thorough regression testing as appropriate
  • Track quality assurance metrics such as defect densities, open defect counts, and open/close rates
  • Understand product requirements and real-world use cases to provide timely and meaningful feedback
  • .NET coding skills and the ability to create automated testing tools a plus
  • Create performance test report for testing application under heavy load. Leverage your technical skills to identify where the performance bottle necks exist
  • Stay up-to-date with new testing tools and test strategies

Product/Service Knowledge

Demonstrates an understanding of the ECM market to include Capture, Document Management, Workflow and Web Content Management solutions and associated products.

Professionalism

Demonstrates consistently high standards of character and belief in a core set of values. Understand the importance of ethics, honesty, trust, confidentiality and a concern for others in all activities. Excels at verbal and written communication skills.

Qualifications / Requirements

  • Fluent in both English and Vietnamese
  • Proven work experience in software quality assurance
  • Knowledge of software QA methodologies, tools and processess
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with automated testing tools
  • This position is located in Olympia, Washington

Education

Bachelor’s degree or equivalent training in computer science.

Send resumes to ImageSource, Inc., 612 5th Avenue SW, Olympia, WA 98501, Attn. HR, or online at career@imagesourceinc.com


Marketing Technology & Communications Manager

Do you love technology? Like to dig into an app to maximize its functionality? Are you an independent, entrepreneurial-minded leader who doesn’t need your hand held to solve a problem?
Whether you’re an individual who has some or all of the competencies listed below, or someone who would love to master them with a little bit of training and some hard work, then you should apply for this position.

  • Customer Relationship Management platform (CRM)—Manage platform, data and marketing campaigns on MS Dynamics
  • Websites—Manage content build new pages WordPress using WYSIWIG builder (some HTML is preferred)
  • Site Engine Optimization (SEO) – Optimize web content/metadata for search, manage analytics
  • Email marketing — Manage campaigns and lists
  • Lead processing from website —Using Lead Forensics
  • Webinars – Promotion and hosting
  • ​Social Media Marketing – Manage and contribute to social media (blogs, Twitter, LinkedIn, Facebook, etc) to create market presence
  • Campaign Development – Develop targeted messaging for specific products, events, verticals and more
  • Event Coordination - Trade shows, lunch and learns, webinars, industry (rare)

Qualification / Requirements

  • Bachelors or Associates degree (preferred, not required)
  • Solid writing and communication skills
  • Ability to learn technical software
  • Ability to travel (minimal)

Additional skills desired

  • Basic HTML
  • Public Speaking – In-person, webinars and technical demonstrations
  • Graphics Production – Using Adobe Design Suite and Microsoft Office to assist in graphic production

Position Details

  • Location: Olympia, WA
  • Full time – 40 hours/week
  • Salary – Depends on experience

To apply or find out more information about this position please contact: career@imagesourceinc.com


Field Sales - Entry Level

ImageSource is seeking a highly driven and motivated college graduate with a marketing or communications background for an entry level sales position working in the greater Seattle area. We are a dynamic integration and software development company with substantial growth opportunities for sales minded individuals. ImageSource has a fast-paced work environment and hires independent, entrepreneurial-minded leaders. The candidate will experience a variety of sales competencies including:

  • Account growth and development - You will be both a "hunter" and a "farmer" to find new business in "green pastures" and create additional business in existing accounts adjust quarterly
  • Solutions oriented sales approach
  • Strategic sales planning - you will develop a strategic territory plan then monitor and adjust quarterly
  • Social media marketing - Utilize social media (blogs, Twitter, LinkedIn, Facebook, etc) to create social marketing presence
  • Lead generation - You will develop field marketing campaigns in conjunction with our marketing department to develop new markets and new leads
  • Give presentations - Create and deliver solution sales based on PowerPoint presentations
  • Public speaking - In person, webinars and technical demonstrations
  • Written communications - project proposals, RFP responses, email
  • Develop business cases - construct business cases to justify project procurement
  • Negotiate - Negotiate to close business
  • Association membership - Network to grow your contact base

Qualification / Requirements

  • Bachelor's degree (Business Administration, Marketing or Communications preferred)
  • Excellent writing and communication skill
  • Public speaking proficiency
  • Ability to travel
  • Experience with social media platforms

To apply or find out more information about this position please contact: career@imagesourceinc.com


Marketing Intern

ImageSource is seeking a motivated individual for an entry level marketing internship in our Olympia, WA office. The candidate will experience a variety of marketing competencies in the Enterprise Content Management (ECM) technology field including  social media marketing, Site Engine Optimization (SEO), presentation development, written communications, graphic production, event coordination, campaign development and lead generation.

Qualification / Requirements

  • Marketing focused individual
  • Excellent writing and communication skill
  • Experience with social media platforms
  • Ability to learn technical software
  • Experience with social media platforms
  • Knowledge of Microsoft Office Suite

Additional skills desired

  • HTML
  • Experience with Adobe Design Suite

To apply or find out more information about this position please contact: career@imagesourceinc.com